Freight Forwarding

Driver Dispatch and e-POD System

Dispatch jobs instantly and collect electronic proof of delivery from the field without relying on paper DOs.

The problem

Local haulage dispatch often depends on printed delivery orders that get lost, damaged, or returned late, which slows invoicing and creates constant follow-up between operations and accounts.

The solution

Replace the morning paper chase with a mobile-friendly dispatch workflow that connects the office directly to drivers and captures proof of delivery digitally.

What the workflow usually looks like

  • Send jobs to drivers through a smart link without requiring a bulky app download.
  • Capture sign-on-glass proof of delivery with timestamped submission.
  • Sync the completed delivery back to the correct job record automatically.

Expected ROI

Invoice the same day cargo is dropped off, reduce missing paperwork, and eliminate finance delays caused by lost delivery documentation.

Why this works in Norbital

This workflow works well because the operational record, the form submitted from the field, the approval step, and the reporting output all live in one system. Teams do not need to copy data between spreadsheets, messaging apps, and separate document tools.

That is better than the manual alternative because the update happens once at the source and then flows automatically to the people who need to act on it, which reduces lag, errors, and admin rework.