Freight Forwarding
Driver Dispatch and e-POD System
Dispatch jobs instantly and collect electronic proof of delivery from the field without relying on paper DOs.
The problem
Local haulage dispatch often depends on printed delivery orders that get lost, damaged, or returned late, which slows invoicing and creates constant follow-up between operations and accounts.
Implementation
Replace the morning paper chase with a mobile-friendly dispatch workflow that connects the office directly to drivers and captures proof of delivery digitally.
Workflow steps
- Send jobs to drivers through a smart link without requiring a bulky app download.
- Capture sign-on-glass proof of delivery with timestamped submission.
- Sync the completed delivery back to the correct job record automatically.
Expected result
Invoice the same day cargo is dropped off, reduce missing paperwork, and eliminate finance delays caused by lost delivery documentation.
Why this works in Norbital
Each step reads and updates the same records. Forms, approvals, automations, and reports do not need separate data copies.